Cookies Policy

Website Cookie Policy

Effective Date: 26 January 2025

  1. Introduction Welcome to myHub’s website (the “Website”). This Cookie Policy explains how we use cookies to enhance your experience and ensure our services function properly. In particular, this policy details our use of cookies to manage user sessions through an AWS Load Balancer. By continuing to use our Website, you agree to the use of cookies as described in this policy. If you do not agree, please disable cookies in your browser settings or refrain from using our Website.

  2. What Are Cookies? Cookies are small text files placed on your device when you visit a website. These files store information about your browsing session and help websites recognize your device on subsequent visits, improving performance and user experience.

  3. Types of Cookies We Use We use a specific type of cookie called a session management cookie, which is necessary for the operation of our Website and to ensure users are directed to the correct server by our AWS Load Balancer.

Below is a description of the cookies we use:

  • Name: AWSALB / AWSALBTG
  • Purpose: Manages user sessions by distributing traffic across servers using an AWS Load Balancer. Ensures a seamless experience for users by keeping them connected to the same server throughout their session.

  • Type: Necessary

  • Name: AWSALBCORS

  • Purpose: Facilitates cross-origin requests in environments using the AWS Load Balancer.
  • Type: Necessary

  1. Why We Use These Cookies We use session management cookies for the following reasons: 1. Session Persistence Our AWS Load Balancer assigns each user session to a specific server to maintain a seamless experience across the Website. This ensures that your interactions (e.g., login state, form submissions) remain consistent. 2. Website Performance These cookies help distribute traffic evenly across servers, improving our Website’s reliability and reducing server load times. 3. Security Session cookies help protect against certain types of cyber-attacks by ensuring secure and consistent sessions for users.

  2. Managing Cookies Since our session cookies are necessary for the functioning of the Website, they cannot be disabled through our cookie consent banner. However, you can control and manage cookies through your browser settings.

Steps to Manage Cookies in Your Browser: • Google Chrome: Settings > Privacy and Security > Cookies and Site Data • Firefox: Options > Privacy & Security > Cookies and Site Data • Safari: Preferences > Privacy > Manage Website Data • Microsoft Edge: Settings > Site Permissions > Cookies and Site Data

Please note that disabling session cookies may impact your ability to use certain features of our Website.

  1. Third-Party Cookies

We do not use third-party cookies related to the session management process. All session-related cookies are first-party cookies set by our AWS Load Balancer to ensure consistent user sessions.

  1. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable laws. We encourage you to review this policy periodically to stay informed about how we use cookies.

  1. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at: myHub 13 Butchers Row, Banbury, OX16 5JH [email protected] This Cookie Policy was last updated on 26 January 2025.